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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Central Air Conditioning Installation Sub-Standard and Unresolved
- Kenmore Elite Fridge Door Defect and Repeated Missed Service Appointments
- Damaged Floor Model Gas Grill Never Repaired Under Warranty
- Unauthorized Auto Club Membership Sent to Collections
- Washing Machine Unrepaired for 64 Days After Repeated Service Delays
- Washer Dryer Combo Failed and Repair Costs Ignored
- Kenmore Refrigerator Compressor Failed Within Two Years
- Fitness Equipment Repair Botched Under Service Contract
- Order Confirmed Cancelled Then Shipped, Customer Accused of Lying
- Appliance Delivery Damaged Floor and Dryer Wiring, No Repair Since July
- Restocking Fee Not Disclosed Before Lawnmower Purchase
- Tire Mileage Warranty Denied Without Road Hazard Coverage
- Appliance Suite Delivered Damaged; Replacement Refrigerators Failed With Food Losses
- Refrigerator Repair Appointments Lost and Fee Dispute Over Phone
- Refrigerator Defrost Problem Took Six Weeks and $250 Without a Fix
- Tire Sold at $89 After Customer Asked for $60 Tire
- Portrait Reprint Order Charged but Photos Never Sent
- Replacement Agreement Refused With Cash Refund Offered Instead
- Washer Broke Again After 90-Day Repair Warranty Ended
- Refrigerator Compressor Failed After Warranty, Ten Day Wait for Service