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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Sony Keyboard Replaced With Cheaper Microsoft Keyboard Under Warranty
- Billed $172 After Repairman Could Not Fix Refrigerator Noise
- Dishwasher Broke Down Five Times Within Two Years
- Car Air Conditioning Recharged for $132, Later Fixed Elsewhere for $29.99
- Technician Admitted Lying About Water Softener Inspection Never Done
- Three Stone Diamond Ring Sold at $2000, Worth Far Less Later
- Winter Pool Cover Order Delayed, Lost in System, Shipping Date Slipped
- Washer Quit Spinning Within Days, Service Delayed Two Weeks
- Side-by-Side Refrigerator Not Cooling After Four Service Visits
- Technician Billed $168 Labor for Under 20 Minutes on Relay Part
- Freezer Compressor Failure Followed by Missed Visits and Weeks Without Refrigerator
- Hurricane Rita Victim Faces Collection Calls Despite Payment Request
- Cooling System Installed but Second Floor Air Flow Never Corrected
- HVAC Installation Altered Without Consent, Signature Allegedly Forged
- Window Salesman Misled on Installation, Check Cashed After Cancellation
- Refrigerator Arrived Dented With Handle on Wrong Side
- Cookware Rebate Check and Gift Card Promised Over 20 Calls
- Cabinet Refacing Left Poor Workmanship, Chips and Contractor Cursing
- Mower Deck Edge Lacerated Foot to the Bone; Fuel Tank Leaked
- Repair Appointment Lost Over Wrong Phone Number Recorded by Rep