Independent profile — not affiliated with Sears
Sears Reviews & Complaints
← Back to the full Sears profile
REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Stove Top Scratch Claim Denied Despite Cosmetic Warranty Coverage
- Television Warranty Replacement Promised Then Denied by Different Reps
- Water Heater Warranty Not Honored After Flooded Basement
- Eight Dented Replacement Refrigerators After Freezer Fire
- Washer Returned After First Use but Delivery Fee Still Charged
- Defective Dunlop Tire Bubble and Replacement Charged Without Road Hazard Plan
- Kenmore Elite Refrigerator Service Appointment Cancelled After Afternoon Wait
- New Refrigerator Delivered Defective and Store Manager Never Called Back
- Dishwasher Extended Warranty Claim Stuck on Hold for Eight Months
- Kenmore Refrigerator Five Year Warranty Not Honored Under Federal Law
- Wrong Dishwasher Ordered and 15 Percent Restocking Fee Charged
- Riding Lawnmower Order Cancelled Without Explanation
- Freezer Compressor Failed and Week Long Wait for Repair
- Hidden 15 Percent Restocking Fee on Returned Craftsman Carving Tool
- Washer Control Board Replaced but Still Not Working After $279
- Cracked Glass Range Top Denied Under Service Contract
- Refrigerator Compressor Repair Took Three Weeks During Heat Storm
- Dryer Handle Replacement Parts Never Delivered and Service Fee Charged
- Refrigerator Stopped Working and Repair Not Available for a Week
- Lawn Mowers Blowers and Drills Failed Within Years