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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Lawn Edger Oil Leak and 15 Percent Restocking Fee Demanded
- Tractor and Snow Blower Delivery Postponed Repeatedly
- Washer Replacement Promised Within 48 Hours Never Delivered
- Dryer Autodry Never Fixed and Technician Left Before Customer Arrived
- Repeated Missed Appointments and Repeat Part Replacements by Service Techs
- Grill Repair Appointments Missed Twice and Excuses Given
- Dryer Dropped From Order and Install Never Scheduled
- Telescope Return Refund Delayed Months and Credited Wrongly
- Cordless Polesaw Battery and Charger Refund Refused
- Flashlight Replacement Bulb Costs Triple Store Price
- Oven Door Handle Repair Billed $170.54 for Five Minute Job
- Refrigerator Repair Not Completed and Next Appointment Eleven Days Out
- Master Protection Plan Cancelled After TV Declared Unfixable
- Tire Repair Left Car Side Panels Detached After Jack Damage
- Washer Repair Delayed Six Weeks by Missed Parts and Cancelled Visits
- Freezer Delivery Missed and Credit Refund Delayed for Original Freezer
- Sales Associate Pushed Store Credit Card and High Pressure Sales Tactics
- Water Heater Element Replaced Without Draining Soaked Insulation
- Vacuum Motor Failed Twice and Warranty Replacement Not Provided
- Acting Store Manager Refused Written Rebate Answer and Hung Up