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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- New tires kept losing air over five months of repairs
- Reported my microwave was repaired and it wasn't
- Insurance claim demands appeal decision within thirty days
- Kenmore refrigerator compressor failure and forced extended warranty purchase
- Slide-in range door locked with error code and no firm appointment
- Washer pump repair visits scheduled days apart and window missed
- Large barbecue delivery canceled with no apology and poor customer service
- Delivery crew skipped setup and pressured a high rating
- Delivery crew failed to hook up dryer after three visits
- Stove warranty repairs never fixed after years of coverage
- Wrong replacement bulb for rear projection TV after four weeks
- Washer service appointment missed and long holds for supervisor
- Television repair bill with no estimate for fuse replacement
- Warranty TV repair canceled and promised callbacks never came
- Refrigerator repair no-show and false claim technician came
- Refrigerator repair skipped after missed technician phone call
- Craftsman toolbox lock fell apart and warranty denied
- Online order pickup given to someone else at store
- Central heat and air unit with faulty installation and water leaks
- Hidden restocking fee on returned portable air conditioner