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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Coffee maker refused at store despite written warranty
- Range and dryer repairs failed with rude, incompetent service
- Poor brake job and card balance dispute damaged credit report
- Refrigerator repair appointment not available for nine days
- Beverage cooler broke and parts unavailable after five months
- Extended lawnmower warranty claim denied as abuse with no refund
- Bed foundation never delivered and refund took months
- APO shipping listed online but customer service refused it
- Washer door latch repair delayed and warranty refund sought
- Washer service agreement canceled in error and credit issued
- Missed workday waiting for exercise bike repair no-show
- Annual fee on store credit card not disclosed by cashier
- Home theater order canceled after sale price was confirmed
- Washer repair appointments missed with no promised callbacks
- Kenmore washer basket rusted and service refused to help
- Home theater system sold on sale then order canceled for pricing error
- Refrigerator replacement promised but no follow-up after repeated calls
- Repeated out-of-warranty responses for microwave, refrigerator and mower
- Refrigerator repair appointments canceled five times
- Sony projection TV repairs delayed by wrong parts and missed visits