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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Tire warranty refused on bald tires after 20,000 miles
- Garage door opener installation missing from schedule despite purchase
- Gas water heater warranty repair took a week, replaced by local plumber
- Glasses over a month late, warranty ending before delivery
- Progressive lens glasses delayed by lab error, warranty clock ticking
- Mattress $65 rebate card never received after free-shipping offer
- Wrong style underwear delivered and complaint email ignored
- Service Man Accommodating and Professional on Treadmill Service Call
- Fridge delivery damage and a week of missed washer repair appointments
- Camera replacement unsatisfactory, only 30-day store credit offered instead of refund
- Appointment Within Two Days and Quick Dishwasher Repair Under Warranty
- Service call charged $214.99 then another $70 after technician visit
- Maytag Neptune washer not repaired after three attempts, rude technician
- Sony TV repair visits repeatedly rescheduled despite maintenance agreement
- Washer service visit praised for care and cleanliness
- Elliptical trainer service appointment cancelled, one more week wait
- Unfairly charged 15% restocking fee on DVD player return
- Technician damaged floorboard after oven repair and denied it
- Tractor repair appointment cancelled after being told technician was coming
- Mother's dishwasher order and $240 installation charge dispute