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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Referred to closed store 40 miles away, promised gift card never received
- Kenmore range takes over 20 minutes to preheat, control panel discolors
- Dishwasher service appointment cancelled after Sears used outdated address
- Aftermarket projection TV lamp sent under warranty failed prematurely
- Refrigerator repair appointments cancelled repeatedly, supervisor hung up
- Range sensor part never shipped, repeated service appointments rescheduled
- Deferred payment plan interest dispute with Sears card servicer
- Service contract and repair appointment cancelled, eight days without refrigerator
- Store hours wrong online and manager said he did not need business
- Dishwasher extended warranty checkup denied for being one day late
- Vacuum cleaner repair took two months, store called wrong phone number
- Treated badly at Chillicothe store, complaint letters sent to authorities
- Wrong blanket and throw shipped, refund delayed after return
- TV and DVD player stopped working after two years
- Self-clean gas range bottom plate crazed and company ignores questions
- NordicTrack treadmill service refused after warranty expired, parts only
- Kitchen reface ten weeks late with wrong-sized doors and crooked cabinets
- Appliance rebate worth nearly $1000 still missing after four months
- Two-week wait for dishwasher repair despite service contract
- Memorial Day treadmill order cancelled, then $100 higher price quoted