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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Defective dryer bought in January, no repair or exchange, wants refund
- Kenmore Trio refrigerator freezes vegetables despite repeated repair visits
- $150 rebate on GE Profile appliances still missing after 15 calls
- Kenmore refrigerator needed three repair visits, friendly technician
- Promised $32.99 second appliance service fee became $65, only gift card offered
- Auto center battery check took three hours and gave wrong result
- Delivery crew left icemaker water line open, causing ceiling damage
- Appliances Keep Everything Cold in Summer and Warm in Winter
- Freezer compressor failure, warranty dispute, $412 of food lost
- New stove self-cleaning cycle left streaks between oven door glass
- Refrigerator repair appointment cancelled without notice, food spoiled
- Refrigerator price guarantee check missed a $325 lower price
- Repeated extended warranty sales calls with hang ups after appliance purchase
- ProForm treadmill needs repair, controls will not respond
- New glasses frame arms failed within four months, $80 replacement quoted
- Repair center hold times and customer service that does not help
- Freezer failed repeatedly, food lost three times, no help
- Washer repair visit found nothing, next appointment eight days away
- Kenmore gas grill burner knobs melted and valves leaking gas
- Kitchen remodel with crooked cabinets, scratched dishwasher and ignored calls