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Santander Consumer USA
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COMPLAINTS735
VERIFIED PHONE888-222-4227
LAST CHECKED2026-09-28
Complaints & Reviews on USAComplaints
735 complaints on USAComplaints, including 1 published in the last three years.
- Two companies claim to be same lender after settlement paid
- Repossession attempted after payment was set up, repo order not closed
- Bankruptcy-discharged Triad debt reappeared on credit report under Santander
- Returned payment fee charged though bank shows no returned payments
- Car sold at auction in error, reimbursement and replacement never completed
- Loan sold to Santander with wrong balance, fees and credit reporting
- Total loss vehicle balance sold to debt collector instead of charged off
- Santander demands balance on loan Triad agreed was paid off
- Hidden fees raised my paid-on-time loan from $16,000 to $37,000
- Personal items missing after repossession despite payment arrangement
- Class action lawsuits over nonstop calls, fees, and harassment
- Payments applied to interest first, loan balance not decreasing after 36 months
- Dealer inflated the car price and financed me at 25 percent interest
- Car repossessed over late fees after I asked for a statement
- Late reports and another car added to my credit after takeover
- Simple interest is what they say but not what they charge
- Charges on closed Spanish account after leaving Spain
- No lien release after paying off car and no one answers
- Car repossessed after paying all 60 payments, with terms disputed
- Loan term changed from 60 to 96 months with large payoff balance