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Rocket Mortgage Reviews & Complaints
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REVIEWS & COMPLAINTS302on USAComplaints · none in last 3 yrs · latest 2013
WEBSITErocketmortgage.com
HEADQUARTERSDetroit, MI
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 302 historical complaints about Rocket Mortgage, published between 2003 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Fired During Training After Being One and Four Minutes Late
- Interview Asked About Pushing Customer Into Higher-Rate Loan
- Told Refinance in Six Months Would Be Free, Then Program Unavailable
- Rate Raised to 7.5 and 5,000 Fee, Card Charged Over Limit
- Former Banker Describes 70 to 80 Hour Weeks and Low Pay
- Lost $500 on Appraisal Fees After Loan Fell Through
- Defending Myself After Loan Put in Limbo and Money Not Refunded
- Loan Denied After Surprise Appraisal and $500 Charged
- Appraisal Far Below Comparable Homes and $500 Fee Kept
- Told Only Half of Deposit Refundable With No Underwriting Receipt
- Appraisal Came In $50,000 Lower After Home Improvements
- Closing Costs Jumped to $9,555 and Rate Higher Than Promised
- Charged $750 Good Faith Deposit Held Until Loan Agreed
- Ripoff LYING DECEIVERS Lead me to believe I would be hired as a mortgage banke
- Boyfriend Pressured for $500 Deposit and Offer Changed
- Appraisal Cancelled by Lender but Money Kept and No Copy Sent
- Avoided $500 Good Faith Deposit After Reading Complaints
- Talked Into $500 Deposit Over Phone, Fine Print Says Nonrefundable
- Asked to Stop Process and Return $350 Appraisal Money
- Unpaid Overtime Allegations Against Mortgage Company and Owner