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Rocket Mortgage Reviews & Complaints
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REVIEWS & COMPLAINTS302on USAComplaints · none in last 3 yrs · latest 2013
WEBSITErocketmortgage.com
HEADQUARTERSDetroit, MI
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 302 historical complaints about Rocket Mortgage, published between 2003 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Employees Question Overtime Lawsuit Damages and Alleged Company Conduct
- Refused Copy of Appraisal and Refund of $450 Charge
- Loan Terms Differed From Promised Fixed Rate, Now Threatened With Collections
- Pre-Qualification Letter Withheld Unless I Gave Credit Card Info
- $500 Good Faith Deposit Charged With No Appraisal Done
- Lost $500 Deposit and Faced High Pressure After Shopping Around
- Sales Director Reportedly Hospitalized From Work Pressure
- No Loan Officers Are Closing 20 Loans per Month
- Former Employee Alleges Unpaid Overtime and Overcharged Mortgage Fees
- Deposit Refused After Loan Failed and Home Under Appraised by $30,000
- Charged 350 After Being Told No Charge for Prequalification
- Allowed to work from home only with strict production quotas
- Called by Loan Officer, Then Letter Said Income Did Not Qualify
- Appraisal $41,000 Lower Than Neighbor's Similar House
- Appraisal Copy Never Sent and $500 Deposit Not Refunded
- $500 Deposit Not Refunded After Appraisal Came In $25K Lower
- Pitched to Sign Documents With Different Terms and Appraiser Concerns
- Pre-Approved, Charged $500, Then Asked for Son's Account Documents
- Lied to Me and Appraisal Valued My House Below Half
- Deposit of $500 Kept as Appraisal Fee Despite Refund Promise