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Rocket Mortgage Reviews & Complaints
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REVIEWS & COMPLAINTS302on USAComplaints · none in last 3 yrs · latest 2013
WEBSITErocketmortgage.com
HEADQUARTERSDetroit, MI
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 302 historical complaints about Rocket Mortgage, published between 2003 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Banker Describes Forced Resignations and Pressure to Work Long Hours
- Bait and Switch on Loan Program and $500 Deposit Taken
- Pushed Out After Performance Letter and Denied Fresh Leads
- Promised Refund, Then Demanded Documents Before Returning $500
- Fired After Hitting Targets Following Long Hours and Pressure
- Deposit Is Effectively $1,000 When Loan Closes, Rolled Into Loan
- Deposit of $500 Not Refunded After Backing Out Before Appraisal
- Promised Approval of Refinance but Documents Had Wrong Name and SSN
- Exhausted Banker Reports 132 Hours in a Month and Weekend Pressure
- Non-Refundable $500 Deposit Charged After Cancelling Within Two Days
- Appraisal Came In Far Below Earlier One After $500 Deposit
- Former Employee Essay on Executive Wealth and Banker Layoffs
- Worried Appraisal Was Padded, Now Owe More Than Home Worth
- Quit After Six Years Citing Long Hours and Harassment by Directors
- Former Employee Warns Customers and Job Seekers to Stay Away
- Director Ranted at Trainees and Leaders Lack Experience in Tough Market
- Fired After 60 Hour Weeks, Low Pay Per Loan and Weekend Pressure
- Lender Reneged on Loan Commitment After Raising Rate and Points
- Told $500 Would Not Be Charged, Then Charged 20 Days Later
- Fired for Writing a Blog About Quotas and Working Conditions