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Rocket Mortgage Reviews & Complaints
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REVIEWS & COMPLAINTS302on USAComplaints · none in last 3 yrs · latest 2013
WEBSITErocketmortgage.com
HEADQUARTERSDetroit, MI
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 302 historical complaints about Rocket Mortgage, published between 2003 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Deposit Dispute After Withdrawing Application, Supervisor Pressured Me
- $500 Charged to Credit Card After No Loan Was Taken
- Required $730 Deposit Before Showing Rate and Would Not Refund
- Refused to Refund $500 Charged Despite Promise Not to Charge
- Second Loan Cut to $100k at Closing and Extra Point Charged
- Trainee Appraiser Comps and $500 Deposit Never Returned
- Loan Denied for Low Appraisal and Money Taken From Account
- Appraisal Fee Taken After Being Told No Money Would Be Removed
- Charged $500 After Cancelling Loan Within 24 Hours
- Loan Closed Late and Insurance Impounds Were Not Paid
- Wife Left Off Loan and $500 Deposit Dispute With Mortgage Lender
- Loan Costs Rose After Agreeing to Terms, Lost Trust
- Loan Terms Changed on Closing Day, Lost Home and Deposit
- Loan Withdrawn Over Appraisal After Paying $500 Deposit
- Good Faith Deposit of $300 Not Refunded After Not Signing
- Good Faith Deposit Kept and Property Taxes Not Paid on Refinance
- Upfront Fee and Misleading Interest Only Payment Amounts
- Home Equity Line Reduced by $1834.71 Over Alleged Tax Issue
- Took My $500 and the Loan Never Went Through
- $500 Fee Taken, Then Offered a Rate Almost 2% Higher