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Priceline
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COMPLAINTS638
VERIFIED PHONE1-877-477-5807
LAST CHECKED2026-10-14
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 638 historical complaints about Priceline, published between 1999 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Villa booking hit with undisclosed $90 cleaning fee
- Itemized receipt for flight and hotel package refused
- Bait and switch airline tickets
- Refund refused for difference between prepaid and walk-up room rate
- Paid $300 for home search promise but no refund after finding home
- Flight price dropped next day and no change allowed
- Did not fully disclose mandatory extra fees by hotel
- Refused to move flight earlier after family emergency
- False Ad and very discourteous customer relations and customer service
- Refused to change reservation date to following week
- Same star rating gives different hotel categories in name your own price
- Motel room overcharged 18 dollars versus posted rate
- Flight price rose after confirmation, cancellation fee quoted
- Cruise never booked despite confirmation paid in full
- Confirmation email destination changed from Santa Barbara to LA
- Pending charge over 2000 dollars held on unconfirmed purchase
- Ticket booked for wrong date, change fee 150 dollars
- Refused refund for rental car cancelled within an hour
- Overcharged on two Grand Junction hotel bookings
- Rental car paid but agency did not accept debit cards