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Priceline Reviews & Complaints
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REVIEWS & COMPLAINTS637on USAComplaints · none in last 3 yrs · latest 2014
PHONE(877) 477-5807Customer service
WEBSITEpriceline.com
HEADQUARTERSNorwalk, CT
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 637 historical complaints about Priceline, published between 1999 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Single occupancy price changed to double occupancy rate after ordering
- Hotel star ratings misleading when bidding
- Booked rooms seven times without my agreement to negotiate
- Refused to change flight booked for me, lost about $450
- Sirata Resort stay through Priceline, fair price but parking charged
- Dubai hotel booked outside the selected Jumeirah Beach area
- Charged $44 insurance after rental company restricted car to Florida
- Civic Center Inn San Francisco
- Protection promise did not return money after repeated errors
- Filthy hotel and flooded room, only $10 off next booking offered
- Booked hotel room unavailable and ocean view never provided
- Cancellation deadline passed before reservation was even made
- Unable to refund ticket bought by mistake and given misinformation
- Bid for 4-star Las Vegas strip hotel returned Tropicana
- Philadelphia hotel booked 15 miles from Convention Center
- Hospitalized before wedding and offered only half refund
- Booked hotel outside of area selected. Evidently this is common practice
- Booked Mirage in Las Vegas but confirmed New York hotel
- Package flight changed from morning to late evening after booking
- Bid hotel rated 3 stars was really 1 star, refund refused