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Priceline Reviews & Complaints
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REVIEWS & COMPLAINTS637on USAComplaints · none in last 3 yrs · latest 2014
PHONE(877) 477-5807Customer service
WEBSITEpriceline.com
HEADQUARTERSNorwalk, CT
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 637 historical complaints about Priceline, published between 1999 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Charged for purchase on closed credit card account
- Holiday Inn Express booking refused refund after family emergency
- Refused cancellation of $425 trip due to flu
- Debit card charged immediately, overdraft fees not reimbursed
- Booked early morning flight despite hotel 4.5 hours from airport
- No refund for hotel rooms booked for cancelled family visit
- Cancelled 3-room booking partially refunded, new lower bid accepted
- Paid $133 for car rental, flight cancelled, no refund given
- Wrong-date flight booking not changed, return ticket cancelled
- Resort category booked as room only, not all-inclusive
- Booked airline tickets for dates different from those entered
- Website offered random dates different from those entered
- Website changed travel dates and flight cost over $1000
- Booked an inn instead of hotel and cancellation refused
- Bid price of $79 for San Jose Motel 6 versus $59 booking direct
- Charged $171 for rental car before pickup, refund refused
- Credit issued after surgery cancellation, then refused for passenger change
- Refused hotel refund after Hurricane Sandy
- Undisclosed $60 hotel parking fee and refused reimbursement
- Charged more than the hotel and unable to cancel despite insurance