Nobody greeted me when I came in. Employees made eye contact with me but not once did ANY of them ask me if I need help. I had called to put my rat up for adoption, which Kim told me I could do. She failed to tell me on the phone what I needed to bring so I brought my rat in a travel cage, assuming they had a house for her. The employees looked at me like I should have known to bring her big cage, and I wasn't treated with respect, as customers should be treated. Horrible customer service, rude employees. I can assure you, I will never be coming back.
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