My first time and last. I took my mini schnauzer today for grooming - bath and de-mat, no shave. Erica did the "grooming" and did a horrible job. I picked up my dog and she was very skittish, nervous, and uncomfortable. It was only when I got her home that I realized Erica didn't de-mat her at all! Her legs, under her chin, and chest were a mess and still matted! Plus, she shaved her stomach area, and a terrible job at that, and left her irritated and red marks on her. She was in such pain, everytime I touched her legs, she flinched. She got a fever after getting home. The staff, groomers were unprofessional, lazy, inconsiderate, careless, and abusive. I will never take my pet there again and will inform everyone I know not to do so, as well. It's disgusting. They should not be in the grooming business.
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