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Netspend Reviews & Complaints
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REVIEWS & COMPLAINTS211on USAComplaints · 1 in last 3 yrs
PHONE1-866-387-7363Customer Service
WEBSITEnetspend.com
HEADQUARTERSAustin, TX
PROFILE CHECKED2026-11-02
Reviews & Complaints on USAComplaints
211 complaints on USAComplaints, including 1 published in the last three years.
- Account Frozen for Four Years Over Unverified Wage Garnishment Letter
- Fourteen Unauthorized Charges Pending and No Help Disputing
- Funds Held Months After Card Lost in Mail and Faxed Reports Ignored
- Prepaid Card Funds Held 90 Days Over Hotel Room Charges
- Hotel Charge Still Pending After 16 Days Despite Hotel Releasing Funds
- Prepaid Card Blocked Over Closed Stolen Account While $300 Held
- Pending Transactions Held Over Two Weeks on Prepaid Card
- Holding funds for no reason when compliance is met
- Gift Card Drained by Monthly Fees After Six Months Unused
- Prepaid Card Rep Pushed Me to Transfer $20,000 From Savings
- Unauthorized Charge to WS Domains Not Refunded Though Known While Pending
- Prepaid Card Funds Held After Cancelled Western Union Cash Transaction
- Fee Deducted From $50 Card Load and Customer Service Hard to Understand
- Prepaid Card Deposits Not Posted and Fees Charged on Direct Deposit
- AllAccess Gift Card Not Activated by Seller and Not Honored
- Agents Hard to Understand and Over $1000 Held in Pending Transactions
- Account Locked After Refund Deposit and No Access to Funds
- Benefit Payment Sent Back to SSI and Fees Charged on Every Login
- Card Blocked After Tax Refund Deposit With Trouble Message
- Account Held on Direct Deposit Day and All Documents Requested Again