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Netspend Reviews & Complaints
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REVIEWS & COMPLAINTS211on USAComplaints · 1 in last 3 yrs
PHONE1-866-387-7363Customer Service
WEBSITEnetspend.com
HEADQUARTERSAustin, TX
PROFILE CHECKED2026-11-02
Reviews & Complaints on USAComplaints
211 complaints on USAComplaints, including 1 published in the last three years.
- Reloadable Card Blocked Unless Social Security Card Copy Was Faxed
- Unsolicited Prepaid Card Asked for Date of Birth and SSN to Activate
- Money Taken From One Card for Negative Balance on Another Card
- Fraudulent Charge Dispute Passed Back and Forth Between Card Company and Merchant
- Unsolicited Debit Card Issued to Maiden Name and Caller Demanded Legal Name
- Gas Pump Hold of $56 on Prepaid Card Left Balance Unavailable
- Unused Gift Card Balance Reduced to 25 Cents by Monthly Fees
- Account Closed by Bank for Irregular Spending and Refund Delayed 20 Days
- Gift Card Value Reduced by Monthly Fees After Six Months
- Unsolicited Prepaid Debit Card Sent Without Request or Explanation
- Card Blocked After Retailer Issued Store Credit Instead of Refund
- IRS Refund Direct Deposit Not Posted to Prepaid Card
- Call Center Manager Hung Up After Caller Mentioned Possible Heart Attack
- Prepaid Visa Offered as Free but Shipping and Handling Fee Charged
- Laptop Return Credit Shown on Account but Not Back on Debit Card
- Monthly Maintenance Fees Charged Several Times a Month Without Notice
- Card Declined and Netspend Said Merchant Took $88.10 but Merchant Disagrees
- Account Blocked Over Unknown Negative Balance and Fee for Check Refund
- Account Closed and Funds Held After Faxing Documents Three Times
- IRS Tax Refund Not Credited Days After Transfer to Prepaid Account