Usacomplaints.com » Business & Finance » Complaint / Review: Netspend Corporation - Prepaid Card Funds Held 90 Days Over Hotel Room Charges. #391761

Complaint / Review
Netspend Corporation
Prepaid Card Funds Held 90 Days Over Hotel Room Charges

I used my card to hold several rooms at a hotel for my brother, but he paid for the rooms. Since it was $450.00, Netspend is holding my funds for 90 Days, YES, 90 Days. What? It gets even better! I had the Marriott send them a freakin letter saying to release the funds because I didn't owe them anything.

I called and screamed about this. They said their computer system will not allow them to release the funds and no one can override. Pretty scary thought, huh! My money is being held in cyber space by 1's and 0's. So, by me holding hotel rooms on November 21st, I will not see that money until February 22nd. I would have never used Netspend had I know they could put holds for that long.



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