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COMPLAINTS257
VERIFIED PHONE1-844-569-7700
LAST CHECKED2026-10-05
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 257 historical complaints about Netflix, published between 2001 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Billed Expired Card After Account Closed, Only One Month Credited
- Pending Charges on Company Debit Account
- Alleged Throttling of DVD Shipments Despite Unlimited Plan
- Customer Service Page Has No Way to Ask Questions
- Announced 50% Price Increase, Cancelling Membership
- Price Hike, Late New Releases and Wrong DVDs Shipped
- Suspended Gift Subscription, Prepaid Year Not Refunded
- Streaming Titles May Vanish Without Notice After Signup
- Billed After Account Was Supposedly Canceled Months Ago
- Gift Account Kept Billing Bank for Seven Months After Three-Month Term
- New Releases Delayed a Month in Save Queue
- Farmville Cash Promised for Signup, Told Already Member Since 2000
- Forced to Re-Accept Changed Terms Without Changes Highlighted
- Money Taken but Membership Setup Looped Back to Start
- Free Trial Required Credit Card With Billing After 30 Days
- Two-Week Waits for New Releases Since Blu-ray
- Long Waits Between DVDs Despite Full Queue
- Phone Support Quickly Resolved Unshipped DVD
- Charged for Frozen Account Time, Gift Card Requires Valid Credit Card
- Unauthorized Monthly Charges, Letter Denied, Refund Refused