Usacomplaints.com » Recreation & Entertainment » Complaint / Review: Netflix - No transparency - Customer Service and Fairness. #609282

Complaint / Review
Netflix
No transparency - Customer Service and Fairness

Netflix is demanding that I agree to terms of service which I have already done when signing up originally. They have obviously changed something in their agreement but I don’t know what it is. I spoke with their customer service department and they couldn’t tell me what had changed. I was instructed to re-read the multi, multi, multi page agreement when the customer service representative realized that the changes were not highlighted or otherwise identified. Now when I log on to the site they are threatening to make me cancel my service if I don’t agree – how sleazy.


Offender: Netflix

Country: USA

Category: Recreation & Entertainment

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