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COMPLAINTS257
VERIFIED PHONE1-844-569-7700
LAST CHECKED2026-10-05
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 257 historical complaints about Netflix, published between 2001 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Free Trial isn't Free
- Charged for services after cancellation
- Customer service rep was rude during payment dispute
- Charged to card for account never created
- Billing both my email accounts after profile change
- Lousy customer service, lies about processing payments
- Streaming videos scrambled or stopping after minutes
- Unable to log in or reach customer service
- Promised game points for free trial never credited
- Account put on hold but card charged anyway
- Twelve streaming shows moved to DVD only
- Opened a closed account
- Declining quality control with many discs returned
- Card billed early after agent promised September deduction
- Charged after cancelling free trial and refund refused
- Customer service manager refused fair resolution for twelve bad discs
- Slow addition of new shows and seasons
- Charged 17 dollars monthly without notice of increase
- No notification when billing
- Recurring card charge for service not ordered