Usacomplaints.com » Internet & Web » Complaint / Review: Netflix.com - Rebills expired credit cards for years. #930427

Complaint / Review
Netflix.com
Rebills expired credit cards for years

Beware, Netflix will re-bill an expired credit card for YEARS after it is expired. In their payment processing they do not enter an expiration date (or even security code) so they can re-bill an expired card for years after it is no longer "valid".

When confronted about this they stated they do it because they don't want to interrupt services. An unethical, company will resort to tactics such as this and default to saying it's "for your convenience". Be ethical Netflix, ask for updated information.

When approached with concern from someone who has NOT received services since the method of payment had expired and card number had been terminated, do more than say, "We're sorry, there's nothing we can do".

Unethical, and should be illegal. Card not present transactions and re-occurring charges should always have to enter all credit card information. Period.



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