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Microsoft Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS624on USAComplaints · none in last 3 yrs · latest 2015
PHONE(800) 642-7676Customer service
WEBSITEmicrosoft.com
HEADQUARTERSRedmond, WA
PROFILE CHECKED2026-11-06
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 624 historical complaints about Microsoft, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Dropped POP3 email service forced costly Outlook and MSN 7 upgrade
- MSN 8 download froze computer, then charged to cancel contract
- Still billed after cancelling following six-month free trial
- Billed after three-year contract expired and service was cancelled
- Hotmail account hacked and password changed, access not restored
- Billed $21.95 the day after cancelling subscription
- Hotmail account stolen by stalker and support refuses to restore it
- Dial-up numbers changed to long distance, causing huge phone bill
- Charged for a year after cancelling free MSN trial months
- Year and a Half of MSN Internet Problems Under a Three-Year Contract
- Abusive EULA Clauses in Windows Security Patches and Service Packs
- Spam After Signup, Locked Account and Overage Fee Charged
- Office XP Student and Teacher Edition Registers on Only One Computer
- MSN Contract With Computer Purchase Gave Unusable Internet Service
- Mail-In Rebate for Trackball Optical Denied Twice for Different Reasons
- Billed Since 2000 After Cancelling a Free Trial the Same Day
- Four Months of Failed MSN DSL Activation and Modem Runaround
- Cancelled MSN Account Still Charged for Service I Never Used
- Charged for Next Month After Cancelling and Credit Refused
- Windows XP Not Compatible With Old Software and Registration Voids Returns