Usacomplaints.com » Internet & Web » Complaint / Review: MSN ISP Service - MSN Internet Service Providers dropped My important pop-3 e-mail without even a notice! Rip-off! Customers forced to go out & buy a $135 Outlook 2002 CD & download / install the stupid & slow MSN version 7. #41239

Complaint / Review
MSN ISP Service
MSN Internet Service Providers dropped My important pop-3 e-mail without even a notice! Rip-off! Customers forced to go out & buy a $135 Outlook 2002 CD & download / install the stupid & slow MSN version 7

Without any warning what-so-ever, Microsoft dropped its POP 3 e mail service forcing MSN ISP customers to go to internet e mail. For those customers who use only OUTLOOK and not OUTLOOK Express, they were forced to go out and buy a $135 Outlook 2002 CD and download/install the stupid and slow MSN version 7 (the new dial up utility and internet access software).

For those of us who rely on OUTLOOK to operate our professional practices or businesses, this was a major shock. What's really unfortunate is that without upgrading to OFFICE XP and Windows XP, the Outlook 2002 runs a little fluky on Windows 98 SE and all other non-XP Windows.

This was a brazen attempt to force a number of us to Upgrade to: OFFICE XP, WINDOWS XP, MSN 7, OUTLOOK 2002 AND 2003. The total costs for these upgrades are about $550, plus an enormous amount of time to install and learn the new versions.

My solution was to cancel MSN's ISP, Upgrade to Comcast's fast internet service (on the cable, so you can cancel the extra phone line!) and delete all MSN files, to include MSN 7 (which is an AOL feel alike bullshit internet facility for morons!)

Microsoft is a company who cares little about anything but extracting your money from your checking account. They don't even have to nerve to tell you in advance.


Offender: MSN ISP Service

Country: USA   State: Washington   City: Redmond
Address: 1344 Redmond Way

Category: Internet & Web

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