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Microsoft Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS624on USAComplaints · none in last 3 yrs · latest 2015
PHONE(800) 642-7676Customer service
WEBSITEmicrosoft.com
HEADQUARTERSRedmond, WA
PROFILE CHECKED2026-11-06
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 624 historical complaints about Microsoft, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Free six-month MSN trial with Dell computer began charging $21.95 monthly
- Unexplained $19.95 charge on credit card, asking for investigation
- Charged $19.95 on credit card for MSN internet I never had
- Unauthorized $23.05 checkcard charge caused overdraft
- Still charged $21.95 monthly after switching to AOL, now double charged
- Unauthorized debits for eleven MSN accounts from bank and Discover card
- MSN 8 software keeps breaking and support does not know my case
- Charged twice on card under two account numbers and two amounts
- $20 software rebate denied because purchase was discounted
- Mouse replacement requires costly faxes and long phone calls
- Billed $21.95 on credit card after cancelling service on time
- Charged $21.95 for online service never subscribed to
- Charged $21.95 monthly on debit card never used online
- Unknown online charge and no phone number to call
- Still charged after three-year contract ended, no way to contact them
- Billed for internet service I do not have
- Billed $21.95 monthly after confirmed cancellation of free trial
- Would not close hacked accounts and support kept sending same link
- Repeatedly charged my credit card after 2 phone calls to cancel
- Unwanted anti pop-up program constantly appearing on screen