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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Merchant Account Funds Held Three Months and Never Released
- Interest Charged Despite Rep Saying Payoff by Due Date Avoided It
- Rate Raised to 27.24 Percent After Lost Cash Advance Check
- Merchant Account Not Cancelled Despite Repeated Requests and Fees
- Billed $1500 on Account After Herb Company Fraud Dispute
- Rate Raised to 29.24 Percent Over Late Payment on Another Card
- Year-End Payment Offer Dispute and Charge Off Despite Agreed Payments
- Collection Calls Continued After Lease Tax Refund Was Proven
- Home Equity Loan With Inflated Appraisal Led to Foreclosure
- Payment Not Credited, Settlement Made and Credit Reported 60 Days Late
- Balance Transfer Rate Jumped to 29 Percent Before First Bill
- Late Fees on Account Supposedly Closed Six Months Earlier
- Banks Hold Deposits to Meet Federal Reserve Requirements
- $39 Returned Payment Fee Twice After One-Digit Account Typo
- Repossession Dispute, Abusive Calls and $10,000 Demand
- Attempts to Resolve Missed Payments Ignored Before Lawyer Demand
- Late Report to Credit Bureau Despite Extension and Paid-Off Loan
- Car Taken Early at Lease End With Personal Items Inside
- Payment Due Date Moved Up a Week Without Notice
- High Fees, Low Rates and Heavy Marketing Spending at Bank