Complaint / Review
Chase Bank
Charged Late Fee Despite Paying Eight Days Early

Chase charged me a $30 late fee because I paid my bill 8 days early! I have never paid them late, my payments are ALWAYS early and always at least 2-3 times what the min payment is! When I called to straighten out the matter, the staff was not at all helpful or sympathetic, nor was the "Supervisor" I spoke to. I was told my previous 2 payments had been applied to one statement b/c my payment was 8 days early, and there was NOTHING they could do about it because it was not a bank error!

DO NOT use Chase for you credit card/financial needs!