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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Five Years of Runaround on Mortgage Remodification Request
- Loan Modification Phone Lines Only Reach Payments Department
- Lost $200K After Fraudulent Checks and Chase Refused Forgiveness
- Paycard Blocked Online Transactions, Rent Payment Denied
- Refuses to Move Mortgage Out of Late Husband's Name
- Debit Card Charged Three Times for One Payment
- Accused of Taking Homes From Mortgage Customers, Lawsuit Cited
- Seven Months of Modification Runaround and Refused Payments
- Disputed Escrow Increase Despite Small Tax Change
- Final Appraisal Ordered Four Days Before Closing, Home Loan at Risk
- Insurance Lapse Notices and Higher Payment Over Escrow
- Given wrong information by ATM services representative
- Overdraft Fees Charged Despite Opting Out of Coverage
- Priority Pass Members Excluded From United Airlines Lounges
- Refinance Denied After Missed Closing Date Caused Late Mark
- Pretended Never to Receive Mortgage Modification Documents
- Why must I opt out again?
- Denied Home Loan Because Insurance Is Paid by Auto-Pay
- Chase was stealing money from my account without my knowledge
- Paid $404 Fee for Loan Never Received and No Refund