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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Van Repossessed After Being Told Repo Would Be Called Off
- JP Morgan Chase Payment Assurance Switcheroo
- Loan Officer Left With My Mortgage Data After Refinance Delay
- Statements Not Mailed Two Months Running Causing Late Fees
- Accepted Loan Payments Despite Failed Transfer, Then Foreclosed
- Unemployment Benefit Funds Missing From Closed Chase Account
- Filed Bankruptcy After One West Dealings and Stopped Paying Chase Cards
- Safe Deposit Box Refused to Existing Customer at Fremont Branch
- Daily Collection Calls After One Late Payment in Four Years
- Modification Requests Lost Repeatedly Before Denial and Foreclosure Threat
- Paid-in-Full Card Payments Misapplied to Another Account Then Sold to Collector
- No Prorated Refund When Closing Safe Deposit Box Early
- Missing Card Used for $18,981.03 in Overdrafted Charges
- Principal Reduction Approval Stalled as Rates Expired and Restart Required
- Mortgage Modification Refused While Current, Then Foreclosure Despite Funds
- Payment Lost for 260 Days Then Account Charged Off
- Chase Took Money Back After PayPal Fraud Refund Dispute
- Modification Denied Because Address Was Not Primary Residence
- Deed in Lieu Signed but House Still in Our Names Months Later
- Told to Stop Payments During Modification Then Repeatedly Denied