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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Underwriter Let Go at 90 Days After Special Testing Requirements
- Savings Overdraft Transfer Fee and Other Problems After WAMU Takeover
- Higher Fees on Free Checking and Rude Branch Service
- Debit Card PIN Fraud Claim Denied, Account Left at Negative $1900
- Home Foreclosed After Lender Refused Help Until Payments Were Missed
- Late Fees Charged Every Month Despite Proof of On-Time Payment
- Lost Home to Sheriff Sale After Months of Modification Promises
- Interest Rate Raised to 33.9% and Card Canceled After WAMU Buyout
- Late Fee Charged for Online Payment Received Five Minutes Late
- Fixed 4.24% APR Raised to 11% After Years of On-Time Payments
- Loan Modification Customer Service Failures With Subsidiary EMC
- Flood Insurance Check Not Released After Home Damage
- Charged for Flood Insurance on Property Sold Two Years Ago
- Monthly Fees Charged on Unused Business Account Without Notice
- Payments Returned as Uncertified Funds While Default Is Claimed
- Debit Purchases With Large Cash Back Authorized as Within History
- Collection Calls Every Hour and Relatives Contacted After Late Payment
- Six Dollar Charge to Cash Their Own Customer's Checks
- Unaware of Past Due Balance After Statements Sent to Old Address
- Convenience Checks at 0% Became 32% Interest After Limit Cut