We are in our 60's and have had our credit ruined and our home foreclosed on by Chase Manhattan Mortgage company. We were FORCED into the foreclosure by Chase by thier 'policy' of not helping homeowners until they have missed three payments on thier mortgage.
After 6 and 1/2 years of making payments on our home, never late once in the whole time, my wife broke her back and was dis-abled for over eight months. During that time, we closed our 401k's, used all our savings, and did without financially to make sure that our mortgage payments were made in full and on time each month.
When I called Chase home finance to try and get some help because we could no longer make the payments, we were current and were told by a gentleman that Chase could not help us until we were behind for ninety days and that we would have to wait.
We waited ninety days and then called Chase again... They gave us one phone number after another to call and after almost a month of efforts, we were finally put in touch with the mitigation department who told us we were too far behind in payments for Chase to help us and that our home was going into foreclosure on the 3rd. Of November.
They said their investors would not approve a loan modification or refinance because we had waited too long. When we told them what had happened, the lady we were talking to was un-concerned and obviously could not have cared less as she said "There is nothing we can do for you".
We now face bankruptsy, legal fee's, destroyed credit reports, higher interest rates, and in our sixties, unable to buy a home for retirement thanks to Chase Manhattan Mortage Company. If you want to do business with them, I suggest you think again.
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