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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Overdraft Notifications Arrive Too Late to Avoid Fee
- Customer Service Reps Hung Up on Me During Pay By Phone Attempt
- Companion Flight Voucher Not Reissued to Card Holder
- Email Overdraft Alerts Arrived Days After the Fact
- Cash Deposits Held Again With No Consistent Explanation
- Marketing Services Charge Dispute Reversed After Company Claimed Delivery
- Mortgage Payment Applied to Miscellaneous Charge Deepening Default
- Refinance Cancelled but $350 Refund Promise Not Honored
- Overdraft Fees Forced Closure of Business and Personal Accounts
- Insufficient Funds Fees Charged After Two Family Losses
- Verbal Loan Modification Promises Never Confirmed in Writing
- Manager Says Largest Debits Clear First, Causing Six Overdraft Fees
- Account Closed After Limit Cut and Daily Collection Calls
- Fourteen Monthly Escrow Payments Charged Per Year
- Equity Loan Offered at 6% Changed to 11% With Nonrefundable Interest
- Fee Charged to Cash Check Drawn on the Same Bank
- Truck Repossessed and Business Account Funds Taken Without Notice
- Interest Rate Raised from 12% to 19.2% Overnight
- Credit Card Dispute Mishandled After Web Design Vendor Failed to Deliver
- Mortgage Payment Extension Refused and Told to Write Bad Check