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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Over 50 Calls Logged Since June 2009 Modification Application
- Check for 250.00 Said to Be From Health and Human Services
- Told to Miss Two Payments, Modification Stalled for Nine Months
- Billed for Ex-Husband's Mortgage Despite Divorce Decree
- Terminated Trial Plan Never Offered and Unneeded Insurance Payments
- Approved Modification Reversed Six Months Later Without Notice
- Unemployment Card Funds Left Card but Never Reached Account
- Online Payment Froze and Four Phone Agents Could Not Help
- Legal Action Threatened Over a Single Late Payment
- Mortgage Modification Documents Repeatedly Lost While Principal Rises
- Double Payment of 4000.00 Not Refunded Promptly
- Bank Accused of Criminal Activity and Theft by Customer
- Online Bill Pay Failures Led to Late Fees and Higher Rate
- Fraud Dispute Denied After 60 Days; Temporary Credit Reversed
- Elderly Parents Cannot Get Answer on Property Sale Offer
- Short Sale Offer Unanswered Since October, Sale at Risk
- Deposit Hold Left Account Without Available Funds
- Mortgage Payment Not Processed Unless Customer Keeps Reminding Them
- Account Closed and Reward Points Lost After ID Complaint
- Monthly Fee Coming for Washington Mutual Free Checking for Life Accounts