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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Auto Loan Payments Blocked Once Late and Payoff Mix-Up
- Six to Nine Collection Calls a Day Despite Being Current
- Approved Final Modification Stuck in Draft Status for Two Months
- Trial Payments Made but Past Due Balance Keeps Growing
- Promised Modification Packet Never Arrived While Foreclosure Proceeded
- Force-Placed Flood Insurance Despite Proof of Coverage Each Year
- Monthly Service Fee on Former Washington Mutual Accounts
- Failed Modification Under Making Home Affordable and Lost Paperwork
- SSI Money Withdrawn for Old WaMu Debt Without Notice
- Slow Branch Service and Wrong Cash Denominations on Withdrawal
- Fraudulent Charge Dispute Blocks Closing Card Before Annual Fee
- Wrong eBill Amount Led to Interest Charge on Credit Card
- New 12 Dollar Monthly Fee on Small Account Held 25 Years
- Bill Pay Payment of 1000 to Wachovia Never Received
- Told We Do Not Qualify for Mortgage Consolidation Help
- Modification Refused, Bankruptcy Filed, Cannot Afford Reaffirmed Payment
- Two Years of Modification Requests, Fees Paid, Then Collections
- Foreclosure Runaround and Escrow Overcharge After Home Sale
- Credit Card Closed Without Notice Despite Perfect Payment History
- Loan Modification Process and Foreclosure Process Are Unethical