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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Fraudulent Walmart.com Charges and Told to Call Back Tomorrow
- Transactions Reordered to Maximize Overdraft Fees
- Service Fees Charged Despite Setting Up Automatic Transfer
- Auto Loan Denied Despite Co-Signer With 820 Credit Score
- Hotel Smoking Charge and Defective Tablet Refund Not Protected by Card
- Debit Card Car Purchase Not Reflected on Credit Score
- Modification Approved Months Ago but Paperwork Never Generated
- Late Payment Penalty Interest Raised After Payment Instruction Technicalities
- Collection Pressure Tactics After Requesting Brief Payment Delay
- Unclear ATM Fees in Canada and Card Authorization Requirement
- Hidden Account Fees and Rejected Bridge Loan Damaged Credit and Business
- Trial Payments Then Denial, Mold Found, and Calls After Moving Out
- Skipped Payment After Business Slowed and Modification Refused for Low Income
- Modification Payments Made but Records Show Missed Payments and Foreclosure Notices
- Approved WAMU Modification Not Honored After Chase Takeover
- Modification Payment Increased and Missed-Payment Debt Added to Loan
- Modification Denied as Income Too High After Hospital Stay
- Ten Dollar Monthly Fee Added to Free Checking for Former WAMU Customers
- Repeated Credit Card Offers for Ex-Spouse Despite Several Calls
- Another Client's Deposits Posted to Account and Paycheck Held