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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Home Sold at Auction During Loan Modification With Only Ten Days Notice
- Escrow Check Issued in Late Husband's Name and Not Reissued
- Zero Percent Purchase Interest Charged Despite Paying Off Early
- Continental Airlines Card Cancelled Over $85 Annual Fee
- Blueprint Plan Design Encourages Cardholders to Pay Interest
- Payment Returned and Refused Because Home Is in Foreclosure
- Homeowners Insurance Paid Twice and Escrow Payment Applied to Principal
- Cashier's Check Sent by FedEx Not Deposited and Inquiries Mishandled
- Overdraft Fee Charged After Monthly Service Fee Posted
- Best Buy Card Account Closed Despite Perfect Payment History
- Modification Approved Twice but Paperwork Reported Missing Before Foreclosure Notice
- Loan Modification Application Closed After Four Resubmission Requests
- Late Fee Not Waived Despite Good Payment History
- Loan Modification Never Approved Despite Long Wait
- Checking and Savings Accounts Closed After Debit Card Replacements
- Modification Request Pending Over a Year With No Response
- Caller Falsely Claimed to Be From Chase Home Mortgage
- Refinance Promised Then Declined as Balloon Payment Matured
- Credit Line Cut From $16,000 to $1,000 After Card Paid in Full
- Escrow Added to Mortgage After Six Months Delinquent on Taxes