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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Debit Card Charged Early Causing 51 Dollars in Overdraft Fees
- Duplicate Payment and Returned Check Overdraft Fees
- Rain Outage Service Call Costs 49 and Protection Fee Unmentioned
- Charged 704 for Boxes After Cancellation Caused Bank Fees
- Asking Credit for 13 Days After Autopay Switch
- Canceled Contract Fee of $300 After Cable Buyout
- Past Resident's Bill Blocks New Service Installation
- Customer Service Called Worse Than a Cow Barn
- Installer Hugo Praised for Prompt Dish Help
- Ad Says 29 Dollars but Second Year Price Hidden
- Promised Bill Would Not Rise but It Went Up 28 Monthly
- Military Move Orders Still Cost 170 or 360 to Cancel
- Terrible Service and 460 Fee to Cancel After One Week
- Seven-Year Customer Praises Phone Reps
- Charged 199 for Installer Visit of Five Minutes
- Employee Says Agents Face Pressure and Old PPV Charges
- PPV Charges Appeared After Equipment Upgrade and Account Flagged
- Switched From Dish, Receiver Freezes and Channel Dropped
- Account Emptied of Wife's Checking Over One-Time Payment
- Past Due Bill for Old Address Equipment Years Later