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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Cancelled Service but Boxes Never Sent and Payments Taken
- Promised $29.99 two-year package, bill rose to $45.93
- Great customer service that lowers my rates each year
- Third-party vendor promised pay-per-view discount that never posted
- Satellite Service Lost Often and Old Movie Rental Billed
- Ten Days Without TV Service Waiting for Repair
- Two Hundred Dollar Visa Card for Signup Never Arrived
- Appointment Window Changed Without Notice and Tech Arrived Late
- Free Loyalty Movie Later Billed After Cancelling Account
- Cannot Record More Than Two Shows at Once
- Rude Tech Rep Led Customer Through Repeated Resets
- Satellite Signal Lost Nearly Every Day Compared to Cable
- Charged for Returned Boxes and Sheriff Called to Home
- Returning Customer Asked for 200 Deposit Despite Good Payment History
- Setup Charge of 120 Not Reimbursed After Failed Install
- New Customers Get Deals While Loyal Customer Gets Little Credit
- Surprise 48 UFC Charge From Four Years Ago After Cancelling
- Employee Helped Fix Billing and Setup Problems
- On Demand Advertised Without Mentioning Internet Service Requirement
- Eight-Year Customer Debited 359 Early Termination After Cancelling