Independent profile. Not owned, sponsored or endorsed by Dell.
Dell Reviews, Complaints & Contacts
← Back to the full Dell profile
REVIEWS & COMPLAINTS1,313on USAComplaints · 1 in last 3 yrs
WEBSITEdell.com
HEADQUARTERSRound Rock, TX
PROFILE CHECKED2026-10-16figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
1,313 complaints on USAComplaints, including 1 published in the last three years.
- Laptop failed a month after warranty expired with 7 beep code
- Vostro 3550 blue screens and warranty refused for major problems
- Consumer Report
- Consumer Report
- Laptop repair delays, missing Microsoft Office software and no support
- Refurbished XPS M1530 graphics card failed twice, refund sought
- Clicking DVD problem unresolved after four defective replacements
- Just asking for monthly statement
- Sold three support and software contracts in under two months
- I did not know they would have to answer for thier lies until I heard it on HLN Clark Howard Show
- Lemon $800 computer still not working after six months
- Third POS system shipped wrong software and labels
- Wrong software license supplied and account manager unresponsive
- Brand new XPS 15 failed repeatedly and replacement refused
- Transferred to twenty-seven representatives over a memory card problem
- Television order cancelled with no explanation after delays
- Discounted laptop orders cancelled for service members after pricing error
- New computer, NO WARRANTY, tried to charge for basic service, slow, junk Vostro 260
- Mixed-up keyboard keys and loose USB port on new Inspiron
- Warranty service refused in Vietnam for laptop bought in the US