My cable modem get's knocked offline by crackers at least 5 times daily. I always call Comcast and leave my number when it happens under tech support for no internet.
Tech support always gives me a different excuse each time I speak with them. They're always willing to charge me to come out and trouble shoot the problem, yet they refuse to admit the problem exists with their equippment.
Crackers having been doing the samething daily to MS's Gaming Zone Spades Rooms for nearly a year. Sometimes players are booted from the Spades rooms as much as 5 times an hour or more. Each time they flood the room a dot in the upper right corner turns red booting players out. Until recently that is because MS fixed their problem.
Unfortuantely Comcast hasn't, chalk it up to their lack of expertise, unwillingness to make customers happy, biting at the bit over fiber optic carriers, unhappy with Disney, thiefing money grubbing lying ways of yesteryear.
I'm still getting booted offline 5 times a day, and yes I'm waiting for a fix, any fix may it be fiber optic or powerline.
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