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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Internet Never Worked After Months of Excuses and Transfers
- Bill Rose $20 a Month With No Added Service
- Satellite Dish Parts Removed During Cable Install, Free Offer Billed
- Missed Installation Windows and Wrong Boxes Led to Switching Providers
- Cable Packages Poor Value and Tier Buy Program Quietly Dropped
- Written Reply to Billing Complaint Never Received Despite Procedure
- Account Taken Over for Friend, Rising Bills and Credit Damage
- Digital Phone Bill Never Received, Then Reconnection Fee Disputed
- Overcharged for Movie Channels and Cable Rooms Not Received
- False Advertising on Three-Month Price and Unviewable Premium Channels
- Paid for Unneeded Cable Box After Forced Digital Upgrade
- Repair Technician Allegedly Stole Wallet From Dining Room Table
- Six-Month Internet Special Became Three Months at Higher Price
- Salesman Quoted $45.94 Per Month but Contract Was $111.85
- Cable Add-On Costs and Telemarketing Calls After Giving Phone Number
- Sales Rep Promised Free Months, Then Bills and Service Cutoff
- $9000 Settlement Demand After Turning In Descrambler Boxes
- Disputed Hockey Package Bill and Modem Deposit When Moving Service
- Frequent Cable Outages and Weeks-Long Repair Waits in Baltimore
- Billed for Two Months After Service Moved, Rude Billing Call