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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Bill Errors Every Month Despite Hours on Phone, Now $414.82
- Chat and Phone Support Unhelpful, Appointment Offered Instead of Box
- Company Improving Customer Service Efforts, Not a Bad Experience
- Billed for Internet After Requesting Disconnect Upon Moving Out
- Outlook Email Problem Blamed on Microsoft by Support
- Rude Nashville Customer Service With No Phone Book Listing
- Cannot Receive Prepaid Jail Calls Two Weeks After Signing Up
- Refused Transfer to Collections, Then Internet Down Four Days
- Charged $35 for Technician Visit That Fixed Nothing
- Caller ID Shows Wrong Name and Local Office Visit Demanded
- Cable Cutting Out and Calls Unanswered After 35-Minute Holds
- Wires Left Across Neighbors' Lawns and On Demand Not Working
- Quoted $25 Monthly Price Twice but Billed Much More
- Failed Installation Charge Not Reversed Unless Customer Faxes Work Order
- Phone Outage Weekend and Supervisor Refused, Switching to Verizon
- Wiring Appointment Cancelled After Customer Missed Work Without Pay
- Technician Misidentified Cable Jack and Order Cancelled After Delays
- Oversold Line Capacity Slows Internet Every Night
- No Phone Service for Five Days After New Installation
- $452.28 Withdrawn From Son's Checking Account Causing Overdrafts