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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Poor Installation and Cut Phone Line After Moving
- Outlook 2003 Email Problems After Smart Zone Upgrade
- Billed Nearly $500 for Moving Service
- Technician Sleeping on My Couch
- $200 Rebate Never Paid After Twenty Weeks
- Promised $300 Switching Bonus Never Paid
- Three Calls About Outage Met With Conflicting Answers
- Billed a Month in Advance and Condescending Phone Reps
- $69 Collection on Credit Report Despite Paid Balance
- Botched Installation and Repeated Billing Errors Before Service Cut Off
- Verified $19.95 for Six Months Offer Billed at $24.95 for Four
- Cable and Internet Not Restored Weeks After Hurricane Ike in Houston
- Router Drops Signal, DVR Fails and Channels Go Out
- Service Transfer Promised by Phone Led to Outage and Collection Letter
- Service Shut Off Again Near Tullel and Lockwoodridge Road
- HD Feed Drops Often and Support Offers Paid Fix
- Week-Long Internet and Phone Outage While Working From Home
- Website Demands Street Address Before Showing Product Information
- Cable Outage, No-Show Appointments and Credit Not Applied
- Rebates Lost and Service Set Up Under Previous Business Name