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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Inflated Value Charged for Cable Boxes After Hurricane Ike
- Years of Billing Errors, Fees and a Cashed Check Mix-up
- Cable, Internet and Phone Out Over a Month
- Cable Prices a Hardship for Low-Income Customers
- Failure to Correct Installation Damage to Carpet
- Charged $805.52 a Year After Closing Account
- Channel Guide Station Cut From Basic Cable
- Channels Moved to Digital While Bill Increases
- Past-Due Balance Grew to $1,200 After Missed Bills
- Cable and Internet Outage Lasted Over Three Weeks After Hurricane Ike
- Rate Jumped $45 After Threatening to Switch to Verizon
- Digital Tiling and Poor Audio Despite Repeated Service Calls
- Ten Days Without Internet and Three Missed Appointments
- Unreliable Motorola DVR Replaced Five Times
- Unexpected Letter Adding $10 Blast Speed Charge
- Cable Bill Jumped to Over $300 After Promotion Ended
- Personal Information Made Public Despite Privacy Request
- Worst Customer Service With Long Waits and Transfers
- Trucks Leave Ruts in Lawn Again
- Technicians Fried Cable Boxes Ignoring Verizon FiOS Splitter