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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Call to Boycott After Ten Years of Overcharges
- Triple Play Rebate of $225 Never Received
- Rejected Email Flood and Instant Cutoff for Late Payment
- Hour-Long Wait at Plainville Payment Center
- Internet Plan Changed Without Notice After Dropping Cable
- Daughter Billed for Phone and Boxes She Never Received
- Only Four Days Credited for 15 Days Without Service After Hurricane Ike
- Past Due Balance Persisted After Four Promised Corrections
- Equipment Pickup Calls and Missed Cable Card Installation
- Existing Customer Denied $52.90 Double Play Deal
- Late Fee After Online Bill Payment Signup Failed
- Switching Rebate Promised but Never Paid
- Intermittent Phone and Internet Signal Loss After Storm
- Billed $244 Instead of Advertised $99 Package
- Six On Demand Service Calls in Three Months
- Promised Lower Rate Was Cancelled After One Bill
- Dozens of Service Calls and Repeated Technician Visits
- Late Notices, Slow Data and Poor Customer Support
- Unexpected $2.95 Service Protection Plan Charge on Bill
- Unreachable Customer Service and Misdiagnosed Equipment Problems