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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Promised $150 VISA Card Never Delivered After Months of Calls
- Static IP Promised With Promotion but Only Offered on Commercial Plan
- Payment Plan Refused, Repeated Outages and Missing Channels
- Billed for Movies Nobody Watched and Credit Refused
- Locked Out of Email Under Deceased Sister's Account
- Floor Holes Drilled, Wrong Remote and $100 Visa Card Denied
- Paid for Setup Help but Technician Brought Unneeded Router
- Preview Page Interferes With Mail
- Promised $250 Rebate Bounced Between Rebate Center and Comcast
- Double Charged for Basic Cable Through Bulk HOA Account
- Eight Calls Without Resolution After Moving, No Courtesy Offered
- Unfair Egregious Billing Practices Must Stop
- Paying for Hundreds of Unwanted Channels With No HD Only Package
- Refused Cancellation Despite Constant Internet Outages
- Downed Power Lines With No Company Taking Responsibility
- Unauthorized Access to Internet Account Continues After Repeated Complaints
- Website Price Differs From Chat Agent Quote for HD Service
- Disputed $53.12 Charge Sent to Collections After Cable Splicing
- Bill Rising Another $55 After Dropping HBO
- Third Party Offer Sellers Pass Complaints Back to Comcast